---
title: How do I use the Kelly's customer portal?
description: Learn how to use the Kelly’s customer portal to manage stored records, search for boxes, place orders and request collections and deliveries.
---

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1. [Document Storage Knowledge Base](https://info.kellystorage.co.uk/document-storage?hsLang=en)
2. [FAQs](https://info.kellystorage.co.uk/document-storage/faqs?hsLang=en)
3. [Customer portal](https://info.kellystorage.co.uk/document-storage/faqs?hsLang=en#customer-portal)

# How do I use the Kelly's customer portal?

## Access the Kelly’s customer portal to securely manage your stored records, orders and document storage services online.

The Kelly's customer portal gives you online access to manage your records and services quickly and securely. 

**Logging in to the portal**

Go to the [**Kelly's customer portal login page.**](https://services.kellystore.co.uk/docorders/Application/LogIn?_gl=1*1f0c09l*_gcl_au*MTM3NTcxMzg5MS4xNzc4NDg4NTk4*_ga*MjEyMDk5MTA2Ny4xNzc4NDg4NTk0*_ga_2MR0SE8MXL*czE3ODk3MjMxODEkbzE4JGcwJHQxNzg5NzIzMTgxJGo2MCRsMCRoMA)

Enter your registered username and password.

Select **Login**.

If you have forgotten your password or are having trouble accessing your account, please see our **How do I reset my portal password?** article.**What can I do through the portal?**

1. Depending on the services available to your organisation, the Kelly's customer portal allows you to:
2. View and search your stored inventory.
3. Search for boxes and records using barcodes or box references.
4. Place and manage orders.
5. Request collections and deliveries.
6. Access information relating to your stored records.
7. Manage other services available to your account.

- **Need help using the portal?**

1. We have created a **Kelly's Customer Portal User Guide** to help you navigate the portal and complete the most common tasks.
2. The User Guide provides step-by-step instructions and includes **links to helpful video tutorials**, allowing you to see exactly how different areas of the portal work.
3. **\[VIEW THE KELLY'S CUSTOMER PORTAL USER GUIDE\]**
4. Within the guide, you can find help with tasks including:
5. Navigating the customer portal.
6. Searching for boxes and records.
7. Viewing your inventory.
8. Placing an order.
9. Managing your stored records.
10. Other commonly used portal functions.
11. We recommend using the User Guide and accompanying videos if you are new to the portal or need help completing a particular task.

- **Still need help?**

1. If you have followed the User Guide and are still unable to complete what you need, please contact the Kelly's team and we will be happy to assist.
2. **\[INSERT CONTACT / SUPPORT BUTTON\]**

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    - [Storage](https://info.kellystorage.co.uk/document-storage/faqs?hsLang=en#storage)
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- [Troubleshooting](https://info.kellystorage.co.uk/document-storage/troubleshooting?hsLang=en#main-content)

    - [Passwords](https://info.kellystorage.co.uk/document-storage/troubleshooting?hsLang=en#passwords)

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